Privacy Policy — Om Swastik Buildhomes Pvt Ltd

Last updated: 08 June 2026

Om Swastik Buildhomes Pvt Ltd ("we", "our", "us") respects your privacy and is committed to protecting your personal data in accordance with the Digital Personal Data Protection Act, 2023 and other applicable Indian laws. This Privacy Policy explains what information we collect when you use our website (omswastikbuildhomes.com) and our services, how we use it, and the choices you have regarding that information.

1. Information we collect

We collect the following categories of information from you:

Identity & contact details — name, email address, phone number, city, residential address.
KYC & financial information (for booked customers only) — Aadhaar number, PAN number, bank/payment details, copies of identity proofs.
Property preferences — budget, project of interest, plot/unit preferences, occupation, family information you choose to share.
Browsing & device data — IP address, browser type, device type, referrer URL, pages visited, time spent, UTM parameters (utm_source, utm_medium, utm_campaign).
Cookies — small files placed on your device to remember preferences, enable analytics and serve relevant advertising.
Communications — emails, SMS, WhatsApp messages and phone calls between you and our team (calls may be recorded for quality and training).

2. How we use your information

To respond to your enquiries and provide information about our projects.
To process bookings, payments, registrations, allotment letters and after-sales services.
To send service-related communications such as receipts, demand notes, status updates and ticket replies.
To send marketing communications about new launches, offers and project milestones — you can opt out at any time.
To comply with regulatory obligations including RERA, Income Tax (TDS), GST, AML/KYC and other applicable laws.
To improve our website, services and customer experience.

3. Legal basis for processing

We process your personal data based on your consent, the necessity of performing a contract with you, our legitimate interests in operating and growing our business, and to comply with legal obligations.

4. Sharing your information

We may share your personal information with:

Banking and home-loan partners you choose to engage with (only with your specific consent).
Service providers who help us deliver our services — payment gateways, SMS/email/WhatsApp providers, document e-signing services, hosting and security vendors.
Regulatory or law enforcement authorities when legally required.
Successors in the event of a merger, acquisition or restructuring of our company.

We do not sell your personal information.

5. Data retention

We retain your data only for as long as necessary to fulfil the purposes for which it was collected, to meet our legal, accounting or reporting obligations, and to resolve disputes. Data of unconverted leads may be retained for up to 36 months for follow-up purposes; data of customers is retained for the duration of the relationship and as required by law.

6. Data security

We follow reasonable security practices and procedures including encryption of communications in transit (TLS), restricted role-based access, audit logging of sensitive operations, password hashing using industry-standard algorithms, and two-factor authentication for administrative access. However, no method of transmission or storage is 100% secure and we cannot guarantee absolute security.

7. Your rights

Under applicable Indian law you have the right to:

Access your personal data we hold.
Request correction of inaccurate or incomplete data.
Request deletion of your data, subject to our legal obligations to retain certain records.
Withdraw consent for marketing communications at any time.
Lodge a complaint with the Data Protection Board of India.

To exercise any of these rights, write to us at admin@omswastikbuildhomes.com.

8. Cookies and analytics

We use cookies and third-party tools (such as Google Analytics, Google Tag Manager and Facebook Pixel) to understand how visitors use our website. You can disable cookies in your browser settings, though some site features may not function correctly without them.

9. Children

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data of children. If you believe we have collected data of a child, please write to us and we will delete it.

10. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the latest revision. Continued use of our services after changes constitutes acceptance of the revised policy.

11. Contact us

For any privacy-related questions, requests or grievances, write to our Grievance Officer at:

Om Swastik Buildhomes Pvt Ltd
Gaur World Smart Street, 7th Floor, ASEV 43, Sector 16B, Greater Noida West, U.P 201318
Email: admin@omswastikbuildhomes.com

Note: This Privacy Policy is provided as a starting template aligned with the Digital Personal Data Protection Act, 2023. Please have it reviewed by your legal counsel before treating it as final.